Política de envío

Hey there! Thanks for peeking at our shipping policy. We offer a range of shipping options to ensure your experience is as seamless as possible.

Receiving your lift or paint booth can be a little tricky, but not if we plan appropriately.  We ship to the 48 contiguous states. International on a case-by-case basis. Call for international shipping.  Shipping is handled differently on a product-by-product basis. Some products qualify for free shipping, some have flat shipping rates, and others are calculated by the shipping program based on the customer’s location.

Here are some things to consider:

• Decide if in-store pick up would be easier, depending on your location.  A longer drive may be easier and preferable to planning a residential delivery.
• Consider if local delivery is a viable option for you, depending on your location.  We would bring it to you, and you would need a machine (tractor, Bobcat or forklift) to unload it immediately from our trailer.
• Shipping to a business with a forklift (or similar equipment) is easier and cheaper than shipping it to a residential area.  You would need a machine to unload it at your residence.
• Picking products up from the local freight terminal will give you more control over the time of the delivery and save additional residential charges. You would need a machine to unload it at your residence.
• Shipping to your residence is always an option.  You will just have to coordinate with the trucking company and have a machine to unload your product immediately.  Additional charges will apply for residential delivery.

Shipping Essentials: Most orders leave our warehouse within 2-3 business days, we'll keep you updated and provide tracking numbers via email as soon as they're available.

For smaller orders, we typically utilize carriers like UPS or FedEx, while larger items are handled by LTL (less than truckload) carriers - like R & L, ABF, SAIA, etc.  Rest assured; we allow you to choose the carrier that best suits your order.

Important Note – Promptly Report Any Issues: Should you encounter any damage or missing items, please notify us within 3 days of delivery, allowing us to promptly address the matter.

Potential Additional Charges:

• Shipping to multiple addresses may incur extra fees.
• Heavy items exceeding 150 pounds will result in additional charges, particularly if truck delivery is required.
• Additional charges apply for lift gate service or deliveries to residential addresses.

Should any extra charges be necessary, we'll inform you before finalizing your order.

Notable Limitations: We do not ship to PO boxes, and items exceeding 150 pounds are exclusively shipped via freight.

Shipping to Distant Locations: Shipping to Alaska, Hawaii, or Canada? While we're eager to assist, additional charges will apply. Feel free to give us a call for a detailed breakdown based on your location. Orders to these regions typically ship within 5-10 business days.

Handling Damages & Exchanges: Your satisfaction is paramount to us. While issues are rare due to our commitment to quality products, we're here to assist if anything isn't up to par. Most of our items come with a manufacturer's warranty—refer to the warranty instructions in case of defects. For shipping-related damages, notify us promptly to arrange for replacements or necessary parts at no extra cost. Review our Return Policy for comprehensive information.

Special Requests: Require a signature upon delivery? Just give us a heads up. However, please note that we cannot be held responsible for packages left unattended if no one is available to receive them.

Shipping Timeframes:

• UPS Ground: 2-7 business days post-order placement
• Freight: 2-14 business days
• Out of Stock Items: We'll keep you informed of the status and anticipated delivery timeline.
• Special Orders: For items not listed on our site, we'll provide an estimated timeframe upon inquiry.

Feel free to reach out if you have any queries regarding our shipping policies or require assistance with your order!